Testimonials
Our testimonials are genuine as you will be able to see. A straight copy and paste. We don't ask for testimonials we just store the nice emails we receive and have now added them here.
Rennie Borg - 8th May 2008
alex@heliguy.com
recieved the parts in perfect condition and well paked,will certainly use you in future.Thank you very much,much appritiated.Regards, N.Borg.
Nigel Shutt - 2nd May 2008
Order arrived today, Excellent service once again. Thank you.
Regards Nigel Shutt
Cyril Duquenne - 2nd May 2008
Hi Alex,
My motor are well arrived on today. Thank you for your availability and your quick answer too my first mail.
Regards
Cyril
L jackson - 30th Apr 2008
Many thanks for your excellent speedy service i have test flown and all is
ok
once again many thanks for your excellent service
regards L jackson
George Purdy - 30th Apr 2008
Received the Twister Chinook front wheel set this morning Nobody could be quicker than that, Very impressive Service. Very impressed. It is quicker & easier to purchase in this manner than for me to travel to
my nearest model shop whenj I would have hassle finding a parking spot Many Thanks George Purdy
Charlie Moody - 29th Apr 2008
Great, thanks again for your help. Good site this is, always really quick with orders info and help, Cheers Alex.
Kind Regards,
Charlie
Robert Ropner - 28th Apr 2008
Just to let you know, that the helicopter has arrived - thank you - excellent service alround - and please thank paddy.
Barry Hirschberg - 28th Apr 2008
Package received today. Thank you for the efficient service.
Barry
Chris Howis - 28th Apr 2008
Hi Alex
Just a quick email to say a big thank you for a great service. the part arrived today and I only ordered it two days ago.
Thanks again Chris
Shiun Dar - 25th Apr 2008
Thanks for getting my order out so soon. Great service!
Steve Blaney - 22nd Apr 2008
Hi Heliguys - just thought I would take a second to let you know that I think your service is excellent.
Regards
Steve Blaney
Mick Shambrook - 21st Apr 2008
thank you for prompt service
mick
Andy Seager - 21st Apr 2008
Actually you were so efficient the package arrived before the email!
Thanks appreciate that... Anything you can do about the weather so I can fly it? ;-)
Cheers, Andy
Bernie Cook - 18th Apr 2008
Hello
Has turned up and its great - thanks very much
Regards
Bernie
Jeff Lucca
- 15th Apr 2008
Great customer service. Thank you for the update.
Jeff Lucca
Andy - 14th Apr 2008
Guys,
as many before, a quick e-mail to say thanks for an excellent service! Ordered 14:24pm, delivered following am! Also the cheapest I found on line.
Thanks
Andy
Jim Young - 14th Apr 2008
Hi
Helicopter arrived this morning
Thanks for speedy service
Kind regards
JIm
Richard Foulgar - 14th Apr 2008
Hi Alex,
thanks for the info re delivery. Despatch Monday, for delivery tues is brillant. Wasnt expecting next day delivery. Thought i'd add the note.
Many thanks
Best Regards
Richard
Nigel Fulton - 14th Apr 2008
Hi Alex
Just got a message from parcelforce - so thanks a lot for getting this sorted so quickly. I have to say I think your service is absolutely first class!
Thanks
Nigel
Perttula Mauri - 9th Apr 2008
The battery arrived yesterday in good order. Thanks for good packing.
Mauri
Leon Francis - 9th Apr 2008
Thanks Gillian,
Excellent service I can't believe I ordered at 4:30pm and it was delivered at 9:15am the next day, very impressed with your quick professional approach, keep up the good work.
Regards,
Leon Francis
Alan Herbert, Bristol. - 8th Apr 2008
Hi Patrick,
Thank you for excellent service you provided me with.
I placed my order with you mid Friday afternoon and the parcel arrived early Saturday. The price was right and your communications spot on!
Regards, Alan Herbert, Bristol.
Graham Snow - 7th Apr 2008
Hi Guys,
Parts received, speedy delivery as always;
Many Thanks,
Graham.
Mark Ogden - 7th Apr 2008
Thanks for that Alex, I was interested as I have family in Longhoughton and am up for a visit next week.
Just wanted to say thanks for the quick delivery of both the goods but also of the excellent back up support received which has been much appreciated and a good advertisement for the business.
Cheers,
Mark
Luke Parkhouse
- 4th Apr 2008
To Alex,
Just like to say what great service you provide and
will be coming back again for more. Your prices are great and
heliguy.com stocks all spares and upgrades I would need for my heli,
the postage times are super quick and it arrives very well packaged.
Heliguy.com also has a great website with plenty of information
through support or the forums so you cant really buy the wrong items
or if you don't know what to buy for your heli they will help you.
Your website is also easy to navigate and easy to find what you need.
What more can I say my heli is now back in the air thanks to you
within 1 day.
Super Thank You
Luke Parkhouse
Richard Norgat - 3rd Apr 2008
fantastic - many many thanks for this Alex - it's arrived and fits perfectly - back in the sky (almost!) again!!
Cheers,
Richard
Simon Phillips - 3rd Apr 2008
Thanks Alex
Works a treat now, just trying to get my controller to work now.
Brilliant aftercare from the heliguy team
Many thanks
Simon
Evan Waite - 3rd Apr 2008
Hi Alex
Thanks for your help with this and it was just that I would, as previously said, rather support you guys than any other as you are the best price on most parts and bits, AND local. I like that and support that ethic. Besides that it's a worthy cause as this site has helped me more than any other.
Thanks Mate
Evan
Steve Kennaird - 2nd Apr 2008
Thanks for your prompt response, must say brill simulator
thanks again Alex
regards Steve
Antonio Pineda Pacheco - 2nd Apr 2008
Gracias.
Hoy he recibido el articulo.
Muy rápido y todo bien.
Seguro que os compro mas artículos.
Gracias por todo.
Mark Price - 2nd Apr 2008
Hello Joel/Alex,
I received the order this morning. Super fast service with excellent advice to back it all up. Just what the amateur copter flyer needs.
Thanks again,
Mark.
Nigel Brook - 28th Mar 2008
Hi Alex,
I want to say how utterly amazed I am to receive my gear at about 9:30 this
morning!
This is one of the fastest turn arounds ever so I want to say WELL DONE
FANTASTIC SERVICE!
Many thanks,
Nigel.
stephen hoggan - 27th Mar 2008
Hi Alex
Just a quick e-mail to say parts received today.All in good condition.
Thank You
eyeball67
Willian Wade - 27th Mar 2008
Ok guys, I beat you to the punch. I just had to out smart the machine.
I wish to thank both of you for all of your efforts and putting up with me. I knew I wanted to do business with your company for a reason.
Thank you both again. Great Service!!! I’ll be sure to get the word out. William.
Daniel Skaparas - 25th Mar 2008
Alex,
Well I want to tell you someone there (at Heliguy) already took care of me. I want you to know I am real happy you stand behind your products and your support is excelent. Thank you once again.
Daniel Skaparas
Paul Burchell. - 25th Mar 2008
Following communication this morning. Pleased to say T-rex 450se V2 Helicommand all arrived safely today about 12:20pm. Haven't had time to get it out of case, but all looks very nice! I will hopefully get a chance to try it out this Saturday and will feed back to you.
Didn't do it through e-bay in the end so cant leave feedback there but very happy so far.
Thanks.
Paul Burchell.
Graham Snow - 21st Mar 2008
Hi, once again many thanks for a super fast delivery of the Skylifter parts........amazing; just got to stop these heavy landings, but not surprising when flying in such a confined space, and at least it stops any major crashes. Keeps me in the air and that's the main thing
Regards Graham Snow (I.O.W.)
Brian Jackson. - 17th Mar 2008
Hi Alex, the camera arrived by first post today.
Many thanks for your quick service.
Regards.
Brian Jackson.
Michael Kane - 17th Mar 2008
Thank you for your help and your patience.
By the way. The Phoenix Simulator that I ordered is FREAKING AWESOME in terms of the reality of the simulation.
Thanks again for your help.
Derek Allen - 14th Mar 2008
Dear Sir/Madam,
Just a quick note to say thanks fro your service. It's one of the best services I've ever had. Keep it up....
Derek
Jenette Sharps - 14th Mar 2008
Fantastic, thank you.
Jenette Sharps
Graham Snow - 11th Mar 2008
Good Morning Guys,
Skylifter parts received this morning. Airborne again.
Many Thanks for yet another fast delivery.
Regards Graham Snow. (I.O.W.)
Russ Jenkins - 10th Mar 2008
Thank you for your first class service, I have received my helicopter in good condition and I will be using your services in the future.
Russ Jenkins
Graham Mathers
- 8th Mar 2008
Hi there,
Order arrived to-day Fri 7/3/08 as promised. Fantastic service, would recommend to anyone.
Only placed order late yesterday.
Many thanks
Graham Mathers
John Wragg
- 6th Mar 2008
many thanks for the excellent service-item arrived this morning.
Regards,
John Wragg
Patrice Reibel
- 3rd Mar 2008
HI,
I become the battery yesterday.
All is good. the shipping were very fast.
Thank you very much.
I keep your adress for further purchase.
Bye
Patrice
Graham Snow
- 27th Feb 2008
Many Thanks Guys. Order safely received today.
Been suffering withdrawal symptoms, not being able to fly........but now once again in the air. ACE.
Most appreciative, regards...............Graham Snow.
Kevin Abbott
- 26th Feb 2008
Thank you very much, you provide an awesome service and a very fast
response.
I look forward to buying more products from you in future.
Thanks,
Kevin
Archie Leverell
- 24th Feb 2008
Hi
Just wanted to say what fantastic service, ordered Phoenix flight sim Friday 11.20am arrived Saturday 9.30am.
Many thanks Archie
Neil Edwards - 22nd Feb 2008
Hi Alex.
Thanks again for your help,I recieved the new Main gears this morning ( good service) and read your comments.
I will get it flying first and then think about a more powerful battery. My son who also is called Alex cant wait to try it.
Again Thanks.
Neil.
Brian Herzog - 21st Feb 2008
Thanks for all your patience and good customer service. Not too common with a business anymore.
Regards,
Brian
Chris Howis - 21st Feb 2008
Hi There
Just a quick email to say thanks for your very prompt service and the great comms.
The parts have arrived and are now nearly fitted.
Thanks again and looking forward to doing more business with you.
Thanks Chris
Steve Robinson - 20th Feb 2008
Good Day
Item received this morning - very impressed with your service. After
reading on the "Heliguy forum" how helpful you guys are, I will make
sure that when I need any bits for my Heli [Belt carbon] I will come to
you.
Many Many thanks
Steve Robinson
Graham - 18th Feb 2008
Hi Alex
Parts arrived Saturday, and I am up and flying again
Thanks for speedy turnaround
Graham
Shaun - 18th Feb 2008
Hi parts arrived, thanks for an efficient service and good communication, Shaun
Lavi Shpigelman - 14th Feb 2008
Hi.
Just wanted to say thanks for providing such a good service.
I bought the Phoenix simulator after several email exchanges. Patrick's replies were as quick as in online chats and very accurate. The package arrived in Israel in less than a week and went through
customs smoothly!
I know I'll check back in when it's time to make another purchase. Best regards, Lavi
Austin - 8th Feb 2008
hi
just like to say many thanks to patrick for the info on my king 2, an for the advise on parts from him... an the forum is excellent 10/10
many thanks again im sure i will be ordering more spares very soon :)
Austin
Nick York - 7th Feb 2008
As a sales Manager I would like to thankyou and your
team for the outstanding level of service from Heliguy.com,
From ordering a product to the dispatch department and the
confirmation emails.
Perfect service,
Thankyou
Nick
Terry - 6th Feb 2008
Thank you, your service never ceases to amaze me.
Nick - 6th Feb 2008
hey all at heliguy,
just a quick note to say thanks for the quick next day delivery on the last 2 heli parts i ordered from you. keep up the good work. :O)
Nick
Kev Van Winkle - 2nd Feb 2008
Alex,
I received my order yesterday 2/1/08. Very quick shipment. THANKS. It was my first order from your site but I have things in my cart for the next order.
Thanks again,
Ken
Brian Lomas
- 23rd Jan 2008
Hi,
Receieved the order this morning,it works perfectly.Thanks for the
efficient service,
Regards Brian Lomas
Chris Herodotou
- 22nd Jan 2008
Hello there
I would like to let you know that i have received the washout base set for my Esky Honey Bee King 2 and am very happy with the delivery time and everything.
It was nice doing buis. with you and be sure i will buy more parts from you right after i crash my heli again :)
Best Regards
Chris
Marcus Gough - 21st Jan 2008
Great service yet again guys. Thanks.
deryck porteous
- 18th Jan 2008
Got the swashplate I ordered today. Super swift delivery. i really expected to be waiting at least until the weekend. I am delighted.
many thanks
deryck porteous
Dave Pratt - 17th Jan 2008
Guys,
Just to say - good service, good feedback along the way and the heli arrived
this morning! Well done. All I've got to do now is to learn to fly it...
Dave P
John Goodyear
- 16th Jan 2008
-----Original Message-----
From: John Goodyear [mailto:susanandjohn@ntlworld.com]
Sent: 16 January 2008 16:21
To: alex@heliguy.com
Subject: HELIGUY.COM - GENERAL HELP
I don't know who it was that helped out with a technical query with my HBK2
about an hour ago, but they were spot on.
Many, many thanks guys. You are stars.
John Goodyear
Chris Carey - 9th Jan 2008
Thanks for letting me know Joel,
Also, I'd like to thank you for the whole site. The forum is excellent, full of great, helpful people, and i havent seen a cross post yet. The information in the main site and the blogs is amazing too. I've hardly scratched the surface of the blogs too. The online help is brilliant. A very welcome feature, one that is so rarely, well provided for.
I'm thoroughly excited about the prosect of recieving this tomorrow. Thanks, once again, for a great service
Kind Regards
Chris
David Fite
- 9th Jan 2008
Dear sir, ref order ########## in the name of David Fite. Order arrived today all in good shape, great doing business with you and will certanily do so in the future.
Thank you
David
Neil Edwards
- 7th Jan 2008
Hi
Thanks for your help and your good service ,I have recieved the parts and starting the re-build. I will more than likely be ordering more parts in the future but for now thanks very much.
Neil Edwards
Simon Marcantonio
- 4th Jan 2008
Hi
Just to say thanks for the super fast delivery. A1 service.
Neville Bartram - 31st Dec 2007
Alex
Thanks for the help and advice this morning.
Took some time to find you but I should have brought the address and not just the phone number!!!
Thanks also to the lady who went off to find the extra bits I bought and stood out side so I could find you!!!
Great service and can you pass this onto the owner so they know how much your help was appreciated.
Thanks again
Neville
RAYMOND DOULL - 28th Dec 2007
Hi Alex, thanks for speedy dispatch, arrived 8:10 this morning .Hope to do more business with you all, Ray
John G - 23rd Dec 2007
Hi Alex,
Jusr so you know, the parts I ordered yesterday arrived today at 11:20am
AMAZING. Well done and many thanks.
Best wishes for Xmas,
John G
Peter Newell
- 22nd Dec 2007
Hi,
Heliguy.com is amazing.... I ordered some spares for my Dragonfly from another website before and they were really slow and expensive.... You are amazing.... now I have a CP2 I think you might get a few more orders when I crash haha :P
Thanks again,
Peter
Ole
- 14th Dec 2007
Just to tell that we are very happy with your excellent service. We will order from you again soon.
EXCELLENT SERVICE AND VERY FAST EMAIL RESPONSE!!
Marcus Gough - 12th Dec 2007
Thanks Joel.
Just a note to say thanks for all your help during the order etc. Excellent service and have recommended you to friends as a result. I will no doubt be ordering from you again shortly - mainly for spares!
Itching for it to arrive now!
Regards
Marcus.
Rob Hykin - 7th Dec 2007
joel, i had to write this email as a testomony to you and patrick for the most amazing service care and knowledge i think i have ever had. i placed the order yesterday, with your very honest price smash, item arrived next day, perfectly packed and as advised. this service is the closest thing to perfection that i have seen. many thanks indeed, rob hykin, novice flyer
Henry Siebert
- 30th Nov 2007
Hi Alex -
Fantastic, quick parts delivery, exactly what i needed and at exactly the right time.
You are a credit to business all over the world.
Many thanks for your help!
I shall always return to your site for future parts for my esky.
Many thanks once again
Henry Siebert
W.Wozniak - 16th Nov 2007
Hi Joel,
Just received my order as promised. Thank you ever so much. The communication, delivery, packaging and product is top notch. I am absolutely delighted. I can't remember last time I have received such a fantastic quality service. I will definitely be buying more from you guys. Keep it up!
Kind Regards,
W.Wozniak
mnemox - 6th Nov 2007
Hi, Im very happy with your service and your information about my items.
congratulations, thanks.
Saludos desde España.
Martin - 2nd Nov 2007
Hi Joel, just had to write and say WOW! Thanks for the first class service.
The sport upgrade kit arrived within two days and has now been fitted and to say I am very happy with the product is an understatement.
You can rest assured that you can expect me to be using your company again in the future.
Look forward to shopping again with you soon and all the best for the future.
Thanks again, Martin Fuller
Paul - 27th Oct 2007
Hi Paddy.
Just a quick line to thank all who were involved in sorting out my order.I dont think i have ever
had such excellent customer service or such fast post.
Heliguy has been such a pleasure to purchase from, and the high level of service i have received
from your team has ensured my future custom and my respect. Many many thanks again. Best regards Paul.
John - 2nd Oct 2007
ordered my Belt CP Sunday Night 31.09.07, I got it first thing Tuesday 02/10/07, I also ordered spare parts, all came in good condition and flight checked as well (with a name), I will be using Heliguy from now on.
Keith - 2nd Oct 2007
First time ordering from your company but have been getting info from the forums for a long time. I am Helinut and just want to thank you for such a great site with so much info. Again thank you
Neil - 1st Oct 2007
Very pleased with the service that I receive from you. Have purchased HB King 2 + Lama V3 + various bits + used excellent support (Chris).
Simon - 28th Sep 2007
Thanks for sending out the Dean connectors, I defo didn't have them in the pack you sent out. Thanks for sorting it so quickly. Customer service plays an important part in my purchasing decisions (and recommendations to
friends!) and you remain top of my list as I start to get into the hobby.
Neil - 27th Sep 2007
Chris
Thanks for your help on the online chat the other day. The Lama V3, recommended by yourself arrived next day as promised, which as it was ordered at 16:20 was really great. I followed the instructions and after adjusting the RC trims soon had it hovering steady at about 3ft in my lounge. I have managed to keep it in the same spot (within a radius of about 12”) for several minutes before lowering it to the ground. As I have not had a huge success with the simulator (the one that I bought at the same time as the HB King) I was expecting these first flights to be really tricky but flying the Lama (as long as I keep the tail pointing towards me) has proved easy and rewarding. By taking your advice I can spend time flying this around until I reach a standard high enough to move onto the HB King. Having spent over £300 with you I was looking to get some fun back and without spending too much more. Putting the HB King aside for a while is definitely the right way (and cheapest as it would certainly got smashed) to go.
Please pass this feedback on to your boss as you have made a customer happy and ensured that I stay loyal to Heliguy.
Thanks again.
Pete - 25th Sep 2007
Joel,
I ordered my new HBK2 on Friday and it arrived on
Saturday morning at 0830. I had ordered a package
and one of the parts was missing, I sent an e-mail
to Chris and it was dealt with promptly on Monday
morning. On Tuesday at 0900 the missing component
arrived.......Well done to you all, any one can make
a mistake but it's how it is dealt with that matters.
Thanks again for your good service and I will order my
sure to be needed spares from you when necessary.
Rodger - 25th Sep 2007
Hei guys.
Thanks again for exellent service.
Best regards
Dave - 20th Sep 2007
Hi there Patrick,
Not sure who to contact direct but just wanted to say thanks to you all for a very professional, fast and reliable service with 100% genuine satisfaction with both orders placed and received. Will personally recommend to friends and will use this site for future purchases.
Once again thanks!!!
John - 20th Sep 2007
Good Morning Joel
Well it's Saturday morning and my spare parts arrived an hour ago.
Now that's what I call "Service" two days between placing order and receiving items.
A huge thank you, I don't want to break anything else but you can bet I'll be back if I needs be!
Cheers
Barry - 8th Sep 2007
Joel
Just wanted to say what an excellent service you provide. I ordered at
approx 4:45pm on friday and had my heli spares on the door mat the very next
day. Will definately be coming back to you for more spares as and when i
need them.
Thanks again
Rich - 5th Sep 2007
Hello Chris
I received my Belt Cp today. I am very pleased with it and can see is it very well built and of good quality. I see you test flew this heli. That is reassuring to know it is truly out-of-the-box. Well, thank you for all your support at Heliguy! I was concerned about having the problem with the 52. You being an Internet shop and everything.
I am very pleased with the service I have received and will recommend you to friends with no hesitation.
Kevin - 3rd Sep 2007
Would you believe it, the CP2 turned up 30 minutes after the Belt CP and you only sent that one Friday! Amazing service that Royal Mail to sign for is!
Better see if that box is ok, looks to be, cheers I'm a happy bunny now its like Xmas day!
Gary - 31st Aug 2007
Hi,
Thanks very much, excellent service!
I look forward to doing future business with Heliguy.
Carl - 30th Aug 2007
Many thanks you have been superb
Kevin - 23rd Aug 2007
It has arrived, superb service less than 19hs, you really mean overnight,
that is some service.
Well Done and thanks
Matt - 14th Aug 2007
Just wanted to say thanks 4 an excellent service. I order said item late yesturday and it arrived 7:15 this morning, if only the weather was as reliable.
Great web site tips on heli flying as well, wish I had seen this before lol.
Thanks again
Tim - 13th Aug 2007
Hi all at heliguy
Just like to say thanks for the help I had with the gyro problem .
your postal service is second to none ,as I can order late Thursday night
due to work ,and get my order Saturday morning.
Russell - 13th Aug 2007
A great big help thank you its a shame that esky cant update their manuals I would have been totally lost cheers
Martin - 12th Aug 2007
I just wanted to say a quick thank you for the superb service.
I made my order approx 4.40 on friday afternoon and it was with me saturday morning.
Many thanks again.
Jeff - 12th Jul 2007
Hi Joel
Just to report the Falcon3d arrived as promised Tue 10th and flown in haste.
The setup was superb I have had several electric helis this size ie Walkera
35 36 and this is so stable and the gyro settings are great. It gives me
more trust in the heli to further my skills straight out of the box. Hope
to be 3d soon with more practice.
Kevin Briggs - 12th Jul 2007
Great to be back, nice to see that this place has flourished, always been the best place for spares, advice etc! and great delivery times too!
Mark ;) a very happy customer!!! - 7th Jul 2007
Chris and the team
The parcel arrived this morning and I am off to the Heli RC club this afternoon
100% thanks for some great customer service!
I will now buy all my parts from you and I really appreciate the quick turnaround
Paul - 21st Jun 2007
Thank
you for your help Chris and i wish yourself and all the heliguy shop staff a
happy days working and loads of profits.
John - 19th Jun 2007
Hi everyone at heliguy
just made my first purchse of spare blades for my honeybee cp2 from you what an excellent service, ordered on Monday received on Tuesday morning, will be ordering all my spares of you in future,
Thanks a lot
Francois - 14th Jun 2007
Thank you very much for all the patience and help with finding and supplying the right helicopter for me. I ordered my Falcon 3D yesterday and received it first thing this morning. You can not ask for better service. Looking forward to loads of fun with my helicopter.
John - 14th Jun 2007
Thanks Heliguy,
I received my order today(fri).You are very good with your delivery times.I
have no reason to order my parts from anyone else.One very happy customer
Phil - 26th May 2007
I'd just like to say a big thanks for the excellent service provided by you guys.
So far, a heli & tx have been ordered and delivered on the next working day, plus spares in 2 working days.
Progress is reported via email, ready for pickup, shipped, tracking nos., etc.
Prices are as good as anywhere (that I've found).
Plus the website is informative with a helpful comunity on the forum.
What more could you do? Give the stuff away maybe?
Brian - 14th May 2007
Excellent service ... package arrived first thing this morning ... many
thanks.
Only complaint, it arrived before I was dressed ... actually it was the
postman that complained!!!!!!!!!!
João - 7th May 2007
Hi
My order arrived today!
I would just like to thank you for your excellent service!
I will definitely be using you guys again.
Joy - 26th Apr 2007
Thanks chris, got it today, my husband will be very happy, your a star :-)
Chris - 24th Apr 2007
Hi chris
Heli tails delivered today,great fast service,highly recommended,will buy
again.
Peter - 20th Apr 2007
Thank you very much for your great support! It won't be the last time i'm shopping from HeliGuy! =)
Susie - 12th Apr 2007
Hi,
Thank you so much, we're very grateful for your excellent service.
Paul - 9th Apr 2007
Hi Chris,
I'm writing to say a big thank you. Your advice on your site is good and your service is excellent. I really appreciated the emails informing me of my order progress. And the letter packed with the product, containing advice and saying that you flight-tested the product, is great.
I'm new to flying helicopters. Before following the advice on your site, I bought and trashed 2 'copters that weren't suitable. Having read the reviews etc on your site, I bought an eSky Robbins 22. It's a great learner's machine, and I'm now (finally!) having fun.
Thank you very much for your excellent service.
W D Baker - 14th Mar 2007
Helis arrived this morning at 08.30am . Excellent service. Had first
flght after breakfast.
Mike - 16th Feb 2007
Just want to say what a great service you have! I got an email yesterday morning from you saying an item I was waiting for was back in stock, I ordered it late yesterday afternoon and now its sat in front of me. You can't get much better than that!
Cheers
Lou Hopla - 13th Feb 2007
Hi Chris,
Just wanted to thank you, I received the CP2 this morning. I know my Father will be delighted and will have many hours of pleasure. Thank you also for your kind wishes too, I shall pass them on on Sunday.
I am sure the helicopter will make an old man, (though young at heart), very happy. Thank you once again
Chris - Greece. - 6th Feb 2007
Dear Joel,
Thanks a lot for the help and quick response to my proplem.alredy i make my
first solo flight.I am very please of your after sale services and support
and i look forward for my new purchase.Please keep me inform for any special
sales.
With best regards,
Chris.
Nigel - UK - 6th Feb 2007
I would just like to thank you for your excellent service! I will
definitely be using you guys again.
David - UK - 6th Feb 2007
Talk about quick packet arrive to-day 10:30 hrs. Thanks.
DJR
Morten - 16th Jan 2007
Chris,
Thank you very much for your fast response - I must say I am very impressed with your service - I will certainly start recommending you to others.
Best regards,
Morten
Aidan - 4th Jan 2007
hey, recieved the heli today, very pleased with the service! didnt expect to get it yet i only ordered yesterday! havent looked at it properly yet but thanks anyway, definatly will deal with you again! thanks!A + + +!!
Hugh - 19th Dec 2006
I am amazed !! I placed this order yesterday, and Package was delivered this morning at 08;30 !! Seriously impressed !! Will be recommending you to my mates.
Many thanks and Merry Christmas !!
Kind Regards
Hugh
Mary - 12th Dec 2006
Thank you for your efficiency, I am most impressed, I received my order first thing this morning.
Thank you and a Merry Christmas to you all.
Mary
Porsche - 24th Nov 2006
Delivered 18 hours after purchase, stunning service.
Lisa - 22nd Nov 2006
Dear Joel
Thankyou so much for your incredibly fast service. I received my helicopter first thing this morning having only ordered it yesterday afternoon!
Thanks again, it really takes the hassle out of xmas shopping!
Regards
John - 21st Nov 2006
hello joel,
first class service and your courtesy emails make you the very best on the web.
your an example of how it should be done.
Mike - 21st Nov 2006
Hi Joel,
I received my chopper today - thanks for the excellent service!
Regards,
Andreas - 17th Nov 2006
Thank you very much for the info and exceptional fast response!
To put it in the words of an actor turned politician: 'I'll be back!'
Kind regards
Andreas
Jan - 14th Nov 2006
My order arrived today! I am so delighted with the service you offer. On Sunday the helicopter I wanted for my son was out of stock and you managed to get one to me by Wednesday morning. It was all so painless!
Thank you very much!
Jan
Roger, UK - 10th Oct 2006
Many Thanks
Also thanks for the LiPo safety link, saved and printed.
I think I'm going to have to relearn a lot, been out of the modelling scene since the late 70's
I'll be back, as someone once said.
Gareth, UK - 9th Oct 2006
Hi Joel,
Many thanks for the prompt service received my battery / charger
today !!
Regards
Customer in Ireland - 12th Sep 2006
hi . i got some spares of you for my trex.. just got them today.. that was fast post . im very happy with the service. im going to get all my stuff of you from now on..thanks mate..
from..tyrone , ireland,
Jon - 4th Sep 2006
...got the heli this morning. Thanks thats fast service! I will recommend you if anyone asks.
Mark - 31st Aug 2006
Thanks for all your help, it's nice to know that there is actually someone who reads
and responds to customer care emails!
All the best,
Ian - 18th Aug 2006
Thanks, for your extremely swift service; - I just wish there were more
traders as efficient as you guys!
Nick - 13th Aug 2006
Cheers Joel, Just got home from holiday...eventually with all this airport
stuff at the moment...and fit the new parts fine! Apart from a few tracking
issues I am up and flying now!
Thanks a lot for all your help and you have a great website there! Good
Support and Service.
James - 2nd Aug 2006
Thanks Michelle,
I will be placing the order in the next 10 minutes, can I add your customer service is excellent.
Regards
David - 1st Aug 2006
Tremendous service - the box was sitting on my desk when I got in to work this morning. Must resist the temptation to take out the bits and start building.
Steve - 28th Jul 2006
Hi,
I just thought that I would drop a note to you to say that you have just provided the "PERFECT" service.
Amazing, if only all companies were like yours. Excellent! I will always use you from now on.
Iain - 26th Jul 2006
Just a short note (before I receive the goods) to congratulate you and your team for an outstanding delivery service. In the post, within 2 hours of order - astonishing!
Kind regards,
Iain
Tony - 13th Jul 2006
good morning.parts arrived this morning excellent service many thanx will be ordering again very soon as still learning how to fly.tony
Frank - 25th May 2006
Sim. received,thankyou - "speedy Gonzalez"!
Peter Grimley - 24th Feb 2006
Hi Joel
Thanks for all the info.
Blades arrived safe and well this morning.
Brilliant service and info.
Many Thanks
Best Regards
Peter





