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Support

18/03/2019
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New features for DJI Ronin-S

A new firmware update has been issued for the DJI Ronin-S, offering enhanced settings and increased capability to allow photographers and filmmakers to take their creative projects further. Among the new features are additional focus speed settings for Nikon, Canon and Panasonic cameras; less vibration /shaking when switching between 3D Roll 360 and normal mode; and added photo capture, video recording and autofocus for various cameras.    The popular Ronin-S, sold by Heliguy, provides superior stabilisation for every shoot.    What’s New? The firmware update – v1.8.0.70 – will give you... Read More

12/03/2019
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15 drone apps to help you

You’ve got your drone, but you want to take your mission to the next level. Well don’t worry, because there’s an app for that! Whether you want to measure the volume of a stockpile, create a report of your building site, anaylse the state of your crops, check the weather forecast or find out what hazards are in the vicinity, there’s a whole host of software out there to help you make the most of your UAV flights. But which ones should you choose? To aid your decision-making, Heliguy Insider... Read More

27/02/2019
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Turn your ideas into reality – Heliguy launches R&D service

Heliguy has launched a new research and development department – to create bespoke items and offer custom-built solutions for commercial and enterprise drone missions. HECTIC – which stands for Heliguy Electronics and Custom Technology Integration Centre – is based at our North East England HQ and will turn people’s exciting ideas into reality. Using their many years of experience and expertise in the UAV industry, our dedicated and knowledgeable technicians have launched this invaluable consultancy to provide tailor-made products and hardware and software integrations. HECTIC champions a fresh perspective on custom... Read More

25/02/2019
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Firmware update for DJI Phantom 4 RTK

DJI has updated the firmware for the Phantom 4 RTK to improve flight safety and experience – and users are being encouraged to upgrade as soon as possible. What’s New? Improved battery stability and safety after the battery was not fully charged and discharged during long-term storage. If you have multiple batteries, please run this firmware update on all of them. Upgrade Method – DJI Assistant 2 for Phantom/MG Download and install DJI Assistant 2 for Phantom: https://dl.djicdn.com/downloads/dji_assistant/20181028/Phantom/DJI+Assistant+2+For+Phantom+2.0.6.exe Connect your aircraft/remote control to your computerOpen DJI Assistant 2 for PhantomUpgrade the... Read More

22/02/2019
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Heliguy to exhibit at major Security and Policing expo

Heliguy is proud to announce that it will be showcasing drone-detection solutions, the new M200 Series V2, enterprise UAVs and our recently-launched research and development service HECTIC at the prestigious Security and Policing exhibition. The major Home Office event is being staged at the Farnborough International Exhibition and Conference Centre, Hampshire, from Tuesday, March 5, to Thursday, March 7. Security and Policing 2019 gives guests the chance to view the latest developments in the UK security market with almost 400 companies – including Heliguy – exhibiting under the one roof.... Read More

04/02/2019
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Heliguy launches fast-track drone-repair service

Heliguy has launched Fast-track Repair – a new service to fix drones within 72 hours.   Our new maintenance programme is designed to help UAV operators who need to get their damaged aircraft back into the air quickly. Thanks to our skilled and experienced team of technicians, Heliguy already offers a comprehensive repair service, but the Fast-track scheme takes this one step further. This is especially useful for those with time-critical missions in mind, such as the emergency services.  Our speedy solution to fixing your drone is priced at £75, as... Read More

23/01/2019
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Firmware update for Phantom 4 RTK

DJI has updated the firmware for the Phantom 4 RTK and users are urged to upgrade as soon as possible. The company has issued the upgrade to ‘improve flight safety and user experience’, saying it should address a number of issues and offer users additional options and support. DJI has advised that, because the firmware update is fairly large, it could take some time to upload. The Phantom 4 RTK was launched in the autumn and is a high-class mapping and surveying drone, offering centimetre-level positioning data in real-time. What’s New?... Read More

24/12/2018
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UAV for Christmas: Your guide to drone regulations

It’s Christmas, and Santa Claus might have left a new drone underneath your tree. If this is the case, then there’s a good chance that you can’t wait to take it out of the box and start your first flight. After all, owning a UAV is exciting –  they’re fun to fly and you can capture some great images and footage. But before you take to the skies, it’s very important that you understand the rules and regulations about using a drone to ensure that your flight is enjoyable, legal... Read More

DJI's Qualified Entities Programme 19/11/2018
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DJI unveils beta phase of Qualified Entities Programme

DJI has unveiled the beta phase of its Qualified Entities Programme (QEP), which will allow public-safety personnel to conduct drone operations without restriction. Through the QEP, DJI will remove all domestic geofencing limitations and altitude limitations for enterprise aircraft. This will allow users to fly in sensitive locations and at higher altitudes, in order to enable critical operations such as disaster response, firefighting, search and rescue, and other public-safety applications. A DJI statement said: “DJI is committed to supporting national, regional and local public safety agencies through enabling the full range... Read More

DJI Responds to TB50 and TB55 Battery Issues 09/11/2018
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DJI ‘not shying away’ from TB50 And TB55 battery issue

DJI is taking the TB50 and TB55 battery issue very seriously, saying that it has confirmed the cause of the problem and it will be fixed in two stages, starting with the release of a firmware update next week which will ensure that drones which use these batteries can fly safely again. On Tuesday, at the Heliguy Emergency Services Roadshow, in Lincoln, held in partnership with DJI, the Chinese-based technology giant announced that it is ‘working round the clock’ to find a solution to the recent issues with TB50 and... Read More