Tech Support

Heliguy Repair Refresh vs DJI Care Refresh. 30/12/2020

Drone Crash Cover: Heliguy Repair Refresh vs DJI Care Refresh

Heliguy Repair Refresh and DJI Care Refresh are drone crash cover policies; Repair Refresh can be more than 40% cheaper than Care Refresh; Heliguy Repair Refresh is a one-off payment (policy and repair/replacement); DJI Care Refresh has a policy fee, plus additional replacement fees; Depending on the plan, DJI Care Refresh can cover multiple replacements over two years; Heliguy Repair Refresh offers one repair over a 12-month period. Buying a drone, gimbal or camera is a big and important investment. The last thing you want is that equipment getting damaged... Read More


Why You Should Choose Heliguy For Drone Repairs

Need your drone repaired? Find out how Heliguy can help you; Heliguy has an in-house DJI-approved technical department with an experienced team offering rapid repairs; Heliguy can also offer drone servicing, as well as custom builds and integrations; Heliguy offers repairs and maintenance for all of the DJI drones which are currently available, as well as some discontinued models. As a drone pilot, one of the most frustrating things is damaging your aircraft or discovering a fault. Such problems mean a period of downtime; annoying as a hobbyist, potentially costly... Read More


Flying A Drone In The Rain: A Guide To IP Ratings

A guide to IP Ratings and how they relate to flying a drone; See our IP Ratings table, and learn what each digit in an IP code represents, and what an X or an M means in an IP Rating; IP Ratings will be part of the syllabus for the A2 Certificate of Competency, as part of European legislation due to start in the UK in the summer; Several DJI aircraft have IP Ratings, including the M200 Series. Understanding IP Ratings and how this affects your drone’s tolerance to the... Read More


Drone Photography With The DJI Mavic 2 Pro And Zoom

Stunning collection of user pictures shows the incredible photographic capabilities of the DJI Mavic 2 Pro and Mavic 2 Zoom; Photographers share their hints and tips and discuss how these two drones have transformed their images; In Focus: Check out the key features of the Mavic 2 Pro and Mavic 2 Zoom, available to buy from DJI Gold Partner Heliguy; Heliguy praised for offering great customer service, support and industry knowledge. Check out this incredible selection of shots which have been captured by DJI Mavic 2 drones. Indeed, nothing has... Read More

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Heliguy holds first Drones for Enterprise event

Heliguy has staged its first Drones for Enterprise event, which provided pilots with a wealth of knowledge about the industry and a clear idea of how to turn their hobby into a commercial venture. Yesterday’s session was held at Lumley Castle, in County Durham, and attracted people with a mix of experience, from those who had never flown a drone through to PfCO (Permission for Commercial Operation) holders. “I thought the event was very good. There was a lot of information and the course was filled properly with relevant and... Read More

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How To Maintain Your DJI M200 Drone

DJI has released guidance on how best to care for and maintain your DJI Matrice 200 Series V1 drones. The information relates to all M200, M210 and M210 RTK V1 aircraft and includes safety resources and best practices. It comes following a small number of incidents relating to this industry-leading drone series, which DJI suspects may have been caused by water infiltration. At this point, it is important to state that there have been no incidents with the recently-released M200 Series V2, which can be purchased through Heliguy. The V2... Read More

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Heliguy launches industry-first Fullstack SPE

Heliguy, the UK’s leading drone expert, has launched an industry-first fully-managed drone supply and support solution for enterprise clients, to arm them with the latest equipment, reduce risk and cut out third-party finance involvement. Heliguy Fullstack SPE lets you lease your drones from us, gives you annual automatic upgrades to keep you at the forefront of cutting-edge technology and gives you access to a range of other value-added services, such as rapid repairs, priority support and courtesy drone hire. The Heliguy Fullstack SPE (Special Purpose Entity) offers an extensive and... Read More

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Heliguy helps South Yorkshire Police expand drone provision

Heliguy has delivered specialist training to South Yorkshire Police to help the Force expand its drone fleet and offer 24/7 UAV coverage. The award-winning North of England-based drone expert put 19 officers through their paces on a five-day ES-DOT (Emergency Services Drone Operators Training) course last week in Doncaster. The ES-DOT course offers specifically tailored UAS training for the emergency services, helping trainees attain the necessary theoretical knowledge and practical ability to enable them to fly under an existing PfCO (Permission for Commercial Operations) – in this case, South Yorkshire... Read More

DJI's Qualified Entities Programme 19/03/2019
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UPDATE: DJI unveils beta phase of Qualified Entities Programme

Additional enterprise drones – including the new M200 V2 Series – can be unlocked through DJI’s Qualified Entities Programme (QEP), which allows public-safety personnel to conduct drone operations without restriction. Through the QEP, DJI will remove all domestic geofencing limitations and altitude limitations for enterprise aircraft. This will allow users to fly in sensitive locations and at higher altitudes, in order to enable critical operations such as disaster response, firefighting, search and rescue, and other public-safety applications. A DJI statement said: “DJI is committed to supporting national, regional and local... Read More

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New features for DJI Ronin-S

A new firmware update has been issued for the DJI Ronin-S, offering enhanced settings and increased capability to allow photographers and filmmakers to take their creative projects further. Among the new features are additional focus speed settings for Nikon, Canon and Panasonic cameras; less vibration /shaking when switching between 3D Roll 360 and normal mode; and added photo capture, video recording and autofocus for various cameras.    The popular Ronin-S, sold by Heliguy, provides superior stabilisation for every shoot.    What’s New? The firmware update – v1.8.0.70 – will give you... Read More