What is the difference between the Essential and Advanced Heliguy Support Packages?
The Heliguy Essential Support Package is included with every drone purchase, providing comprehensive support for general drone use—perfect for smaller-scale operations.
For more complex needs, the Heliguy Advanced Support Package offers tailored assistance for business operations, surveying, and regulatory compliance.
Additionally, Enterprise products come with one year of complimentary DJI Care Enterprise (Basic) cover, while DJI M4D/M4TD drones (compatible with the Dock 3 or use as a standlone) include one year of DJI Care Enterprise (Plus) cover.
Heliguy Essential Support | Heliguy Advanced Support |
|---|---|
50 Days Return Policy | Survey Support for Complex Products |
UK Technical Support | Integrated Regulatory Training Division |
Dedicated account manager | Credit Accounts (Subject to Coface Approval) |
Authorised Repair Centr | BVLOS Approval (With Turnkey Support) |
Free Next Day Shipping Over £99 | Data Processing Support for LiDAR |
DJI Care Refresh (Free with Enterprise) | Data Processing Support for Photogrammetry |
Payment Options (Shop Pay, Amex, etc.) | Gap Services for Large Scale Projects |
One Month Free Trial of DJI Terra | One Year Free Trial of DJI Terra with DJI Matrice 4E and Three-Months with Matrice 4T. |
Survey Support | + All the features of the Standard Package |