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Delivery Information

Free UK Delivery for orders over £99

We process orders Monday through Friday. Your order will be shipped the same day if your order is placed before the following times and all conditions are met*:
Royal Mail
Orders placed before 4pm GMT*
Parcel Force
Orders placed before 3pm GMT*

Please remember that most postal and courier services only deliver on working days (Mon-Fri). If you need delivery on a Saturday, please choose one of our Saturday delivery options.

All our items have a weight value; you pay for the combined weight of all items in the order. We keep all rates as low as possible and we never over-charge you for postage.

All parcels are packed with adequate protection and fragile items are sufficiently re-enforced to protect the item while in transit.

We offer the following delivery services:
Royal Mail
All items are shipped Recorded if the value is greater than £30 to ensure peace of mind!

This is ideal if you require a tracked service, without the urgency of next day delivery. It ensures you know where your goods are, from despatch to their safe arrival into your hands.

We offer this at a flat rate, and it is suitable for any order up to 5KG. This service delivers within 2 days to most areas in the UK.

With Royal Mail Tracked™ we can also provide specific Safeplace™ delivery instructions, so if you're not there to sign for the parcel, you don't have to worry.

Because Royal Mail Tracked™ is a 2 day service it is a greener - low carbon delivery option.

Exactly what is says on the tin! Guaranteed delivery before 9am or 1pm on the next working day**. There is also a Saturday delivery option for this service.
We deliver world wide by Air Mail with varying rates on weight and location; there is a weight limit of 2kg. So for orders in excess of this we will use a courier.
If your order is above a certain value and Airsure is available in to your country we will ship by this faster, more secure method.
Parcel Force
Next Day, by 9AM. When it's got to be there for the start of the day, or it's the most convenient choice for your customer, express9 is our fastest, next day UK delivery service.
Next Day, by 10AM. If first thing isn't essential but your customer wants an early morning delivery, express10 is a great value option.
As well as being a reliable service for the business market, our morning delivery service is a convenient option for home deliveries.
Next day UK express delivery at its very best.
The same great service levels for two day UK deliveries offering excellent value for money.
When speed is essential, globalexpress is our fastest delivery service. Delivery from next working day by 10.30am to the USA, 12 noon to Canada and close of business to Europe. From two working days to the rest of the world.
The perfect balance of speed and price, with delivery from 2 days to Europe and worldwide. Day specific delivery dates available to Australia, China, South Korea, Japan, Hong Kong and USA.
Residential delivery across Europe using local experts in home delivery.
Business delivery across Europe through our sister road-based European parcel business (GLS).
When it's important but isn't required tomorrow, globalvalue could be just the ticket. We'll take you to the world's major destinations including the USA, Australia and Asia in a matter of days at a price that's well worth waiting for.

Get in touch

If you have any questions regarding the delivery options provided or you would like an alternative shipping arangement to be made please contact us. We're available from Monday to Friday, 9am to 5pm.


UK: 0845 838 8652
Int: +44 (0)191 296 1024

*We endeavour to ship all items as fast as possible. Ocassionally during peak times orders can take longer to ship - please accept our apologies if this is the case.

We only ship to a credit/debit card's billing or a business address.

Additional fraud checks may need to be carried out and identities verified - this may cause delay to your order. We aim to carry out these checks as quickly and efficiently as possible. The time can be reduced by checking for emails from and supplying a daytime contact number with your order.

**Next day delivery is available subject to stock availability, cleared funds and customer address verification. We will send your order by the quickest means possible at the rate you have paid.