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Heliguy DJI Support

Get Help and Support for Technical Queries

Do you need some help and support with your DJI drone?

Are you struggling to update the firmware of your new drone? Can’t get your remote controller to sync with your aircraft? Can’t quite figure out how to use the new video mode?

Heliguy has looked at the common issues their customers face with their DJI products and created a series of guides and tutorials to help.

Simply click on the image of the product you’re looking for below and search through the Heliguy guides. 


Still struggling with your drone? Give us a call 0191 535 0122 or drop us an email on



+ DJI Phantom 3 Series

+ Training Resources

+ FAQs



Need more support?

If you can't find what you are looking for in on our Knowledge base then we recommend phoning our dedicated UK team. If there is a problem that can't be fixed over the phone then our Tech Team can have a look at it for you in our DJI Repair Centre.

Heliguy provides a service for all pilots wheather experienced or if you're a first-time-flyer right up to commercially licensed pilots. If you need a longer-term solution for your drone then check out our crash cover to find a package that is best for you, this will give you the peace of mind if something does go wrong.

" Heliguy answered all my questions, gave good advice and met the required deadline. "
- Lynne Youle, BBC

" Excellent technical knowledge and a willingness to help and offer solutions. "
- Eric Ralfe, Sky Futures

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