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Get Help and Support for Technical Queries

Need some kind of technical support with your DJI products? Perhaps your Osmo needs a firmware update? Maybe your Inspire 1 controller won't sync? Maybe your Phantom 4 Aircraft isn't connecting to the DJI GO app?

Heliguy are always working hard to try and provide the very best guidance we can when it comes to these kind of issues.

We've included a list below of some of the most frequent issues our customers encounter, and the relevant steps you'll need to take to resolve them.

Of course, our technical support team are always on hand to help - but for a first port of call, why not follow these guides to resolve your issue quickly and easily.

Common Issues

Here is a list of the most common issues our customers encounter.

If you're having one of these problems, simply click the link to be taken to a full guide on how to resolve it at home, without needing to send products away for repair.