If you are a consumer, it is your legal right to cancel and return items for a full refund provided that they are unopened and unused.
You have a period of 14 (fourteen) working days in which you may cancel. The cancellation period concludes 14 days after the day on which the goods come into the physical possession of the consumer or a person, other than the carrier, identified by the consumer to take possession of them. The customer will pay for the shipping of the item back to us.
The stipulation of 'working days' means that Saturdays, Sundays or public holidays are not included in this period.
Any items that are used and damaged are not covered by this clause.
Please contact our sales team to resolve any issues: