delivery information

FREE UK Delivery for orders over £99

All parcels are packed with adequate protection and fragile items are sufficiently re-enforced to protect the item while in transit.

All our items have a weight value; you pay for the combined weight of all items in the order. We keep all rates as low as possible and we never over-charge you for postage.

Please remember that most postal and courier services only deliver on working days (Mon-Fri). If you need delivery on a Saturday, please choose one of our Saturday delivery options.

We process orders Monday to Friday. Your order will be shipped the same day if your order is placed before 3pm.

UK Delivery Option

Option	Details
DPD Next Day	Item will be delivered the next working day. Free when you spend £99
DPD 10:30am Delivery	Item will be delivered by 10:30am on the next working day. This option costs £12.
DPD Saturday Delivery	Item will be delivered on the next Saturday. The option costs £15.

Option	Details
Royal Mail First Class	Item will be delivered the next working day. This option costs £7.

Option	Details
Collect from Heliguy	Pick up your items from Heliguy HQ, at Unit 9, Jupiter Court, Orion Business Park, North Shields, NE29 7SE. We are open Monday to Friday, 9am to 5pm. This option is free.

International

We offer a comprehensive shipping service to countries around the world. For more information about costs and length of delivery, please see details on costs and delivery estimates in the checkout when you are buying your item.

Get in touch

Email

info@heliguy.com

Telephone

UK: 0845 838 8652

Int: +44 (0)191 296 1024

We endeavour to ship all items as fast as possible. Occasionally during peak times orders can take longer to ship - please accept our apologies if this is the case.

We only ship to a credit/debit card's billing or a business address.

Additional fraud checks may need to be carried out and identities verified - this may cause delay to your order. We aim to carry out these checks as quickly and efficiently as possible. The time can be reduced by checking for emails from Heliguy.com and supplying a daytime contact number with your order.

Next-day delivery is available subject to stock availability, cleared funds and customer address verification. We will send your order by the quickest means possible at the rate you have paid.

Nice and quick service, I've got my packet earlier than expected. Highly recommend!

April 22,2019

Expert advice from the sales team, quick delivery and food value. New customer will be a regular, for sure.

April 21,2019

Excellent service and communication

April 19,2019

i am a repeat customer and service received was excellent as it has always been

April 16,2019

In stock, great price and free delivery - what’s not to like?

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