Firstly, log into your Heliguy.com account and access the Order History page.
Then click the order reference that contains the item you'd like to return.
Then check the boxes next to the item you'd like to return, select the quantity you'll be returning and click the "Return Items" button.
Then state the reason for the return and click the final "Return Items" button at the bottom left.
Please note - you must include the returns form attached to the email when returning the item to us. Failure to include a printed copy of the PDF returns form will result in a significant delay of up to 10 days when processing your return.
Then you simply need to post your item, with the returns form included, to our offices for processing.
Please send the items to the following address: