Is the equipment repaired/replaced by heliguy™?

Our policy states that we will repair or replace, whichever is most viable, and, on most occasions, this will be done by us in-house.

However, in some cases, we may need to send the damaged product to DJI to complete the repair. If we do need to send it to DJI, this process can take up to 3-5 weeks to complete.

Related Questions

What does heliguy™ Repair Refresh cover?

Pilot error, accidental damage, water damage, damaged during transit, or you damage your equipment on holiday.

Does Repair Refresh include accessories used at the time of the crash?

Where can I get drone crash cover?

You can get drone crash cover through Heliguy Repair Refresh, available as an add-on within seven days of buying selected drones.