heliguy™ Delivery Overview
All parcels are packed with adequate protection and fragile items are sufficiently re-enforced to protect the item while in transit.
All our items have a weight value; you pay for the combined weight of all items in the order. We keep all rates as low as possible and we never over-charge you for postage.
Please remember that most postal and courier services only deliver on working days (Mon-Fri). If you need delivery on a Saturday, please choose one of our Saturday delivery options.
We process orders Monday to Friday. Your order will be shipped the same day if your order is placed before 3pm.
Please Note - Orders to Northern Ireland, Isle of Man, Guernsey, Jersey, Isle of Wight and other offshore UK locations may take 2 days to be delivered even if next day delivery service is used.
UK Delivery Options
We offer a number of different courier options for UK deliveries.
DPD Next Day - Item will be delivered the next working day in most circumstances. Free when you spend £99 or £8 for everything else.
DPD 10:30am Delivery - Item will be delivered by 10:30am on the next working day in most circumstances. This option costs £15.
DPD Saturday Delivery - Item will be delivered on the next Saturday. This option costs £12.
Royal Mail Delivery
Royal Mail First Class - Item should be delivered the next working day. Royal Mail aims to deliver First Class mail the next working day, however this can take up to 72 hours.
This option costs £4.
Collect at heliguy™
Collect from our Offices - Pickup from our offices at:
Unit 9, Jupiter Court, Orion Business Park
Tyne and Wear
This option is free.
USA, EU and Rest of World Delivery Options
We offer a number of different courier options for international deliveries.
FedEx International Shipping
FedEx international shipping options are available across the world, with duties and tax included.
Proceed to checkout and enter your shipping details to see the relevant shipping options for your location.
Duties and Taxes Paid
Our international shipping options are available with duties and taxes paid.
Proceed to checkout and enter shipping details to see shipping costs and duties and taxes.
DHL International Shipping
DPD international shipping options are available across the world, with duties and taxes paid.
Enter your shippingg details at checkout to see prices for relevant shipping options.
International export licences for dual-use products.
heliguy™ can facilitate international shipping outside of the UK and can arrange export licences on behalf of our clients to make the process seamless. This charge is included in the cost of the packet price.
Exporting Dual Use Items
Dual use items are defined as goods, software or technology which can be used for both civil and military applications.
heliguy™ has export licences to facilitate deliveries outside of the UK on dual-use products (such as DJI M300 RTK, DJI M30 Series, DJI Mavic 2 Enterprise Advanced) to EU Member States, plus The Channel Islands, Iceland and the Isle of Man.
An export control process on dual use items is available for the rest of the world under an SIEL (Standard Individual Export Licence). This can take at least 20 days, based on a case-by-case scenario. Contact us for your bespoke requirements.
Shipping Lithium Polymer Batteries
heliguy™ can facilitate the international shipping of lithium polymer batteries, based on a case-by-case scenario.
heliguy™ has experience of shipping batteries to North America, South America, Africa, Australia/Oceania, and Europe.
Contact us to discuss your bespoke requirements.
Questions about delivery?
Do you have a question about our delivery options? Contact the team today.
Get In Touch
We endeavour to ship all items as fast as possible. Occasionally during peak times orders can take longer to ship - please accept our apologies if this is the case.
We only ship to a credit/debit card's billing or a business address to prevent potential fraud.
Additional fraud checks may need to be carried out and identities verified - this may cause delay to your order. We aim to carry out these checks as quickly and efficiently as possible. The time can be reduced by checking for emails from Heliguy.com and supplying a daytime contact number with your order.
Next-day delivery is available subject to stock availability, cleared funds and customer address verification. We will send your order by the quickest means possible at the rate you have paid.
To discuss UK, EU, USA or Rest of the World deliveries - contact our UK head office: