Question 1

Will my second-hand drone have warranty?

Accepted Answer

Yes, it will. heliguy™ provides warranty on its Approved Used items. The length of the warranty will range depending on the Approved Used grade of the product, ranging from 12 months warranty for a Grade A item, down to three months warranty for Grade C hardware.

Question 2

How does the Approved Use Grading System work? What does each grade mean?

Accepted Answer

Depending on the condition of the drone or camera and the range of accessories included, heliguy™ will assign each item an Approved Used grade; These grades will impact the price you'll pay and the warranty you will receive. Grade A: The product is as good as new - 12-month warranty. Grade B: There may be some small cosmetic defects - 6-month warranty. Grade C: There may be some large cosmetic defects - 3-month warranty.

Question 3

What happens if my second-hand drone breaks or is damaged?

Accepted Answer

Our DJI-approved technicians will check the issue if your drone breaks or gets damaged. Some of our Approved Used items will be available within our Repair Refresh drone crash cover policy. Click here for more details on Repair Refresh and which drones can be covered by this package.

Question 4

Why buy a refurbished drone?

Accepted Answer

Buying a second-hand, refurbished drone is more budget-friendly than purchasing a new model. By choosing a used drone from heliguy™, you can have peace of mind that your equipment has been refurbished and tested by our technicians. You will receive a warranty, and you can access dedicated support from our UK team.

Approved Used Grade B CZI GL60 Zoom

50-days return policy

Next-day delivery - order before 3 pm

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Advanced Illumination for UAV Night Missions

Flexible, powerful, and precise lighting designed for demanding aerial operations.

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