Is my equipment repaired or replaced?

The first attempt will always be to repair your equipment. We are a DJI-approved repair centre using official parts and supported by DJI-trained technicians.

If your drone has been repaired, it will be flight-tested before being returned to you.

If for any reason a repair cannot be successfully completed, a replacement will be provided.

Only the item that is damaged will be repaired or replaced.

Related Questions

What does heliguy™ Repair Refresh cover?

Pilot error, accidental damage, water damage, damaged during transit, or you damage your equipment on holiday.

When must I purchase Repair Refresh crash cover?

You must purchase Repair Refresh within seven days of receiving the corresponding equipment from heliguy™.

How Long Does My GVC Last For?