Question 1

What is the difference between DJI Mic (1 TX + 1 RX) and DJI Mic (2 TX + 1 RX + Charging Case)?

Accepted Answer

Compared with DJI Mic wireless microphone (2 TX + 1 RX + Charging Case), DJI Mic wireless microphone (1 TX + 1 RX) includes only one DJI Mic transmitter and does not include the charging case. The storage bag and charging cable are also slightly different. The rest of the accessories are the same. DJI Mic (1 TX + 1 RX) is suitable for solo operators to take vlogs or do livestreaming. An operating time of 5 hours is enough for needs like store visiting, vlogging, and teaching online class. The price is also more affordable. In the meantime, DJI Mic (2 TX + 1 RX + Charging Case) is more suitable for scenarios with two speakers, such as livestreaming, interview, or video shooting. The two transmitters can record at the same time, and with the charging case, the operating time extends to 15 hours, meeting complicated creative needs like long videos and micro films that might take longer time.

Question 2

What can I use DJI Mic with?

Accepted Answer

You can use DJI Mic wireless microphone with a range of devices, including cameras, smartphones (only Lightning and USB-C ports are supported), computers, Osmo Action 3, and Osmo Mobile 6.

Question 3

What’s the difference between Mono and Stereo?

Accepted Answer

DJI Mic wireless microphone supports two recording modes: Mono and Stereo. Under Stereo mode, audio from the two transmitters can be recorded via separate channels, and under Mono mode, audio will be recorded via one channel. As Stereo requires two channels, DJI Mic (1 TX + 1 RX) does not support stereo.

Question 4

How do I link the transmitters with the receiver?

Accepted Answer

DJI Mic transmitters and receiver are already linked by default. If you need to link them again, you can do so in the following ways: Method 1: Put the receiver and transmitters into the charging case and they will pair automatically. This method only applies to DJI Mic (2 TX + 1 RX + Charging Case). Method 2: Turn on the receiver and transmitters. Scroll the screen of the receiver downward to enter the control center page. Slide to the left and tap “Settings” to enter the settings page. Slide to the left again and tap “Link” to enter linking mode. Then, press and hold the link button on the side of the transmitters until the green light on the top-left corner flashes and wait for the linking to finish. When the linking indicators of the transmitters turn solid green, it means the linking is successful. This method applies to both DJI Mic (2 TX + 1 RX + Charging Case) and DJI Mic (1 TX + 1 RX).

Question 5

Do the transmitters support standalone recording? If yes, what is the max recording time?

Accepted Answer

Yes. DJI Mic transmitters support standalone recording. Press the recording button on the side of the transmitters. A solid red light indicates that recording has started. When fully charged, it can record for up to 5.5 hours. With a constant power supply, it can record up to 14 hours of 24-bit lossless audio. Note: Audio will be saved as one file for every 30 minutes during standalone recording. When internal storage space runs out, new audio will replace the earliest ones, and new files will also be saved every 30 minutes.

Question 6

What is the internal storage of DJI Mic transmitters? Do the transmitters support external SD cards for storage?

Accepted Answer

DJI Mic transmitters have built-in 8GB storage and do not support external storage.

Question 7

How do I connect the DJI Mic Receiver with my smartphone, camera, or computer?

Accepted Answer

To connect with a smartphone: Insert the standard phone adapter into the pogo-pin port at the bottom of the transmitters and connect with your phone. Start shooting or recording on your phone and the receiver will start working. To connect with a camera: The receiver can be mounted on a camera via the hot shoe adapter. Use a 3.5mm camera connection cable to connect the camera mic port and the 3.5mm audio output port on the receiver. Then, start recording videos on your camera and the receiver will start working. To connect with a computer: Use a 3.5mm camera connection cable to connect the mic port of your computer with the 3.5mm audio output port of the receiver. Start recording on your computer and the receiver will start working.

Question 8

How does the Approved Use Grading System work? What does each grade mean?

Accepted Answer

Depending on the condition of the drone or camera and the range of accessories included, heliguy™ will assign each item an Approved Used grade; These grades will impact the price you'll pay and the warranty you will receive. Grade A: The product is as good as new - 12-month warranty. Grade B: There may be some small cosmetic defects - 6-month warranty. Grade C: There may be some large cosmetic defects - 3-month warranty.

Question 9

What happens if my second-hand drone breaks or is damaged?

Accepted Answer

Our DJI-approved technicians will check the issue if your drone breaks or gets damaged. Some of our Approved Used items will be available within our Repair Refresh drone crash cover policy. Click here for more details on Repair Refresh and which drones can be covered by this package.

Question 10

Will my second-hand drone have warranty?

Accepted Answer

Yes, it will. heliguy™ provides a warranty on its Approved Used items. The length of the warranty will depend on the product's Approved Used grade, ranging from 12 months for a Grade A item to three months for Grade C hardware.

Question 11

What is the history of an Approved Used drone?

Accepted Answer

The history will vary for each product, but each item is given a grade based on its condition and range of accessories. We also fully test each approved used item before making it available, so you have peace of mind that it is in full working order.

Question 12

Which DJI refurbished drones are for sale?

Accepted Answer

Our Approved Used stock is constantly changing, so keep checking back for what is available, but popular drones which have been made available through Approved Used have included the Mavic 2 Series, Mavic Mini, Phantom 4, Inspire 2, and even drones in the M200 Series. Approved Used items can also include DJI cameras and gimbals, from the XT2 and X5S to the Osmo Mobile range. Approved Used also includes lenses, carry cases, backpacks, and other accessories.

Question 13

Why buy a refurbished drone?

Accepted Answer

Buying a second-hand, refurbished drone is more budget-friendly than purchasing a new model. By choosing a used drone from heliguy™, you can have peace of mind that your equipment has been refurbished and tested by our technicians. You will receive a warranty, and you can access dedicated support from our UK team.

Approved Used Grade A DJI Mic

DJI Mic

Elevated Audio On The Go

Accreditation

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