Question 1

What are the benefits of drone rental?

Accepted Answer

Drone rental has a range of benefits. These include: Cost-savings: Drone hire is significantly cheaper than purchasing the equipment outright. Dynamic Scaling: Access the equipment on-demand and only when you require it. Access The Latest Technology: Benefit from the latest equipment. When the technology changes, it doesn't negatively impact your company or drone programme - simply rent the newest gear. Try Before You Buy: Test on a hire basis, before deciding to buy. Less Risk: Don't be lumbered with redundant kit or equipment you use infrequently - having paid a large sum to buy it. This also ensures you do not suffer depreciation of your assets. Stress-free Rental: Each rental drone benefits from regular service intervals and firmware updates. It is tested by our in-house DJI-trained technicians before being sent to you, meaning it is ready to go when you receive it.

Question 2

How do I return my heliguy™ rental?

Accepted Answer

A courier will be sent to collect the rental package from the delivery address on the final day of your rental - you should have the rental package ready to hand over to the courier when they arrive. The courier will contact you when they arrive to collect the parcel. If you need to change the collection address from somewhere different than the delivery address, we must be informed 24 hours before to arrange this.

Question 3

What can I hire from heliguy™ drone rental?

Accepted Answer

heliguy™ drone rental enables you to hire drones, payloads, and a range of ancillaries and accessories. Our drone rental combos include accessories as standard, but you can bolt-on additional items to create a bespoke package for your requirements. A range of accessories, including payloads, controllers, and base stations, can be hired individually.

Question 4

Are there any limitations applied to heliguy™ rentals?

Accepted Answer

heliguy™ cannot ship rental packages outside of the UK, or to shared accommodation or accommodation with shared entrances. If this describes your circumstances, please contact us to discuss alternative arrangements.

Question 5

How long is the heliguy™ rental period?

Accepted Answer

heliguy™ drone rental is available for a minimum of one week. You can hire the equipment for longer than this, depending on our availability and your requirements.

Question 6

Is insurance included in the price of a rental?

Accepted Answer

No - You will need to provide your own valid insurance policy that covers hired in goods and specifies drones. Providers like Coverdrone can offer you this kind of cover. As part of the insurance policy process, all rental equipment must be insured under a Non-Owned Electronic Equipment or Rented Goods section to ensure we can dispatch the equipment as quickly as possible. You also need to factor loss of hire costs in the event that heliguy™ is unable to hire out the equipment to other clients as a result of damage caused.

Question 7

Do I need to pay a deposit when I rent from Heliguy?

Accepted Answer

Yes, you do. A £99 deposit is required on all drone rentals. This will be refunded upon return of your drone rental.

Question 8

What documents do I require to rent from heliguy™?

Accepted Answer

We strive to make the rental process as easy and streamlined as possible. But, we do require some documents from you. If you are renting a drone from us, you will need to upload a copy of your drone insurance, a Flyer ID, and relevant training documentation. You will need to provide a copy of your passport or driving licence to confirm your identity, and a recent utility bill or bank statement which matches the shipment address. Flyer ID and drone training documentation are not required if you are hiring equipment that is not a drone. All documents are stored securely, and not distributed to third-party companies, in line with Cyber Essentials.

Question 9

Do I need to have completed drone training to hire a drone from heliguy™?

Accepted Answer

Not necessarily. It depends on which drone you use and where you plan to fly it. To find out more, use our drone training calculator or visit our UK drone laws page. heliguy™ does not need to see proof of your drone training certificates when you are booking your rental.

Question 10

How do I insert and remove the DJI Mini 4 Pro Intelligent Flight Battery in the aircraft?

Accepted Answer

To insert the Intelligent Flight Battery, place it into the battery compartment until you hear a click, indicating the battery is securely fastened. To remove the battery, press the textured part of the battery buckles on the sides and lift the battery out of the compartment.

Question 11

Does my Heliguy rental include an SD card?

Accepted Answer

No, heliguy™ rentals do not come with any external SD cards.

Rental Mini 4 Pro Intelligent Flight Battery

Please book your rental online at least 48 hours in advance. If you require it sooner, kindly call us

DJI Mini 4 Pro Intelligent Flight Battery

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