How long does a service take?

We aim to turn around all services within 10 working days. If there is an issue found with your equipment during the course of the service, it will be changed to a repair and the 10 day turnaround will be extended to 28 working days.

Related Questions

What does heliguy™ Repair Refresh cover?

Pilot error, accidental damage, water damage, damaged during transit, or you damage your equipment on holiday.

What is the difference between the Standard and Premium XGRID PortalCam kits?

The XGRIDS PortalCam comes in Standard and Premium kits. Both include core accessories, with Premium adding an extra battery and LCC Studio Premium.

How Long Does My GVC Last For?