What are the full terms and conditions for renting equipment from heli – heliguy™

What are the full terms and conditions for renting equipment from heliguy™?

For the full heliguy™ rental terms and conditions, click here and open the Rental Contract expander.

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heliguy™ Knowledge Base

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FREE next day delivery when you spend over £99.

Orders placed before 3pm will be dispatched same day.

We use DPD which is tracked and insured.*

Weekend delivery options available!**

* Other options available
** Enter your shipping address at checkout to see relevant shipping options.

Extended returns policy

*Product must not be activated.

Instant replacement of DOA (Dead On Arrival) products, including fault diagnosis over the phone with one of our 4 technicians, free returns and replacements of faulty items.

Warranty repairs and replacements at no extra cost including access to repairs infrastructure in the UK from a DJI Approved Repair Centre.

Firmware upgrade and setup support if required.

Data analysis and premium customer support for Heliguy™ customers.

End of Line - the product and accessories are no longer being produced, new parts will not be available and it will not be supported by future updates.

End of Production – the product has been discontinued and no more will be produced.

End of Availability - sales of this product by DJI are discontinued, but you might still find stock with an enterprise dealer like heliguy™.

End of Development - DJI will not provide software updates unless there is a security issue that needs to be fixed

End of Service - DJI will not provide maintenance or technical support for this product, but you might still find parts and repair services from a DJI repair centre like heliguy™