Our Crash Cover has four service levels: BRONZE, SILVER, GOLD & PLATINUM. The first level of cover, BRONZE, is absolutely FREE when you purchase a qualifying item from Heliguy. You also have the option to upgrade to our SILVER, GOLD & PLATINUM plans which offer even more cover options. If you have already insured your drone, you will know the costs involved and will be aware that we are significantly cheaper than other products on the market.
Sometimes accidents happen. As an active member of the drone community since its earliest days, we know better than most that it's important to have peace of mind when operating your equipment. With this in mind, we're offering Crash Cover to all customers who purchase a qualifying item. When you checkout with us online, a free BRONZE service package will be added to your order as standard.
If you're looking for more substantial cover, we also offer SILVER, GOLD and PLATINUM levels which give you greater protection against damage to your drone.
Our cover requires no excess and has no hidden or additional costs. Like every other aspect of our business, what you see is what you get. We even ensure that you don't have to pay costly delivery fees by offering free collections and returns (via UPS).
Offering more protection, with less of the small print, than DJI REFRESH; Heliguy's Crash Cover and expert UK-based support provides the full package, leaving you free to enjoy your drone.
To qualify for our Crash Cover service you must add it to an order alongside a drone purchase or alternatively contact us within 14 days of placing the order to request that it is added.
Please Note: We do not cover against salt water damage or in cases where intentional damage has been caused to the aircraft.
Please see below for example pricing of our Crash Cover service tiers.
To find out what cover we can offer for a range of additional DJI models, please see the options at the top of the page.
Your Bronze Pack covers the annual service inspection of your drone for 12 months.
Your Silver Pack covers the annual service inspection of your drone including 12 months free inspection & free labour charges.
Your Gold Pack covers the annual service inspection of your drone including 12 months free inspection, parts & labour charges.
Your Platinum Pack covers the annual service inspection of your drone including 24 months free inspection, parts & labour charges.
If you would like to make a claim, please contact us on 0191 296 1024 with your order number ready.