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Crash Cover

Our Crash Cover has four service levels: BRONZE, SILVER, GOLD & PLATINUM. The first level of cover, BRONZE, is absolutely FREE when you purchase a qualifying item from Heliguy. You also have the option to upgrade to our SILVER, GOLD & PLATINUM plans which offer even more cover options.  If you have already insured your drone, you will know the costs involved and will be aware that we are significantly cheaper than other products on the market.

Crash Cover

 

Sometimes accidents happen. As an active member of the drone community since its earliest days, we know better than most that it's important to have peace of mind when operating your equipment. With this in mind, we're offering Crash Cover to all customers who purchase a qualifying item. When you checkout with us online, a free BRONZE service package will be added to your order as standard.

If you're looking for more substantial cover, we also offer SILVER, GOLD and PLATINUM levels which give you greater protection against damage to your drone. 

Our cover requires no excess and has no hidden or additional costs. Like every other aspect of our business, what you see is what you get. We even ensure that you don't have to pay costly delivery fees by offering free collections and returns (via UPS). 

Offering more protection, with less of the small print, than DJI REFRESH; Heliguy's Crash Cover and expert UK-based support provides the full package, leaving you free to enjoy your drone.

To qualify for our Crash Cover service you must add it to an order alongside a drone purchase or alternatively contact us within 14 days of placing the order to request that it is added.

Please Note: We do not cover against salt water damage or in cases where intentional damage has been caused to the aircraft. 

 
Service Cover Type  Bronze Crash Cover PackSilver Crash Cover PackGold Crash Cover PackPlatinum Crash Cover Pack
Cover Duration12 Months12 Months12 Months24 Months

3 - 5 Working Day Turnaround
Flight Test Required Before Return, Above Target is Weather Permitting. 

noyesyesyes
FREE Inspectionyesyesyesyes
FREE Labournoyesyesyes
FREE Partsnonoyesyes
Parts ExcessnonoSee NotesSee Notes
Phantom 4 Price FREE £149 £299 N/A
Phantom 4 Pro Price FREE £249 £399 £839
Phantom 4 Pro Plus Price FREE £249 £449 £939
Phantom 3 Prices FREE £129 £299 N/A
Mavic Pro Price FREE £129 £299 £569
Inspire 1 V2.0 FREE £249 £499 £939
Inspire 1 Pro FREE £299 £599£1099
Inspire 1 RAW FREE £349 £699 £1299

Inspire 2
Aircraft Only

FREE £349 £699 £1299
Zenmuse X4S Camera FREE N/A £189 £359
Zenmuse X5S Camera FREE N/A £349 £649
Crash Cover Levels
Bronze Crash Cover
Silver Crash Cover
Gold Crash Cover
Platinum Crash Cover

Please see below for example pricing of our Crash Cover service tiers.

To find out what cover we can offer for a range of additional DJI models, please see the options at the top of the page.

Bronze Cover

Your Bronze Pack covers the annual service inspection of your drone for 12 months.

Phantom 4
.
Phantom 4
Free
Phantom 4 Pro
.
Phantom 4 Pro
Free
Mavic Pro
.
Mavic Pro
Free
Inspire X5 Pro
.
Inspire X5 Pro
Free
Inspire 2
.
Inspire 2
Free
  • Free inspection for 12 months (Maximum 3 inspections per year).
  • Uses for your 3 annual inspections include health checks, crash reporting and even updating your drone software.
  • All repairs costs will be subject to a fee which will cover all spare parts, material and labour.
  • All charges are as per our published prices which are available on our website or on request.

Silver Cover

Your Silver Pack covers the annual service inspection of your drone including 12 months free inspection & free labour charges.

Phantom 4
.
Phantom 4
£149
Phantom 4 Pro
.
Phantom 4 Pro
£249
Mavic Pro
.
Mavic Pro
£129
Inspire X5 Pro
.
Inspire X5 Pro
£299
Inspire 2
.
Inspire 2
£349
  • Free inspections for 12 months (up to a maximum of 3 inspections).
  • Free labour for 12 months (this includes labour provision up to the cost of the product).
  • All charges for replacement parts for your drone are as per our published prices which are available on our website or on request.

Gold Cover

Your Gold Pack covers the annual service inspection of your drone including 12 months free inspection, parts & labour charges.

Phantom 4
.
Phantom 4
£299
Phantom 4 Pro
.
Phantom 4 Pro
£499
Mavic Pro
.
Mavic Pro
£299
Inspire 2
.
Inspire 2
£699
  • Free inspections for 12 months.
  • Free labour for 12 months.
  • Parts will be replaced up to the original purchase price of the drone, once this price is reached, GOLD cover will revert to SILVER.

Platinum Cover
Platinum Cover

Your Platinum Pack covers the annual service inspection of your drone including 24 months free inspection, parts & labour charges.

Phantom 4 Pro
.
Phantom 4 Pro
£749
Phantom 4 Pro Plus
.
Mavic Pro
£799
Mavic Pro
.
Mavic Pro
£569
Inspire 2
.
Inspire 2
£1299
X4S Camera
.
Zenmuse X4S
£359
X5S Camera
.
Zenmuse X5S
£649
  • Free inspections for 24 months.
  • Free labour for 24 months.
  • Parts will be replaced up to the original purchase price of the drone, once this price is reached, PLATINUM cover will revert to SILVER.

If you would like to make a claim, please contact us on 0191 296 1024 with your order number ready.

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