How can I repair my DJI drone?

The simple answer is don’t try to do it yourself. For safety, efficiency and the required expertise, send your broken drone to an authorised dealer, such as heliguy™.

As the UK’s leading drone specialist, and with in-house technicians trained by DJI, we can repair your drone quickly and properly. Our experienced team will always be available to offer you ongoing support and consultancy.

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This answer was generated from information sourced from the following pages:

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Orders placed before 3pm will be dispatched same day.

We use DPD which is tracked and insured.*

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Extended returns policy

*Product must not be activated.

Instant replacement of DOA (Dead On Arrival) products, including fault diagnosis over the phone with one of our 4 technicians, free returns and replacements of faulty items.

Warranty repairs and replacements at no extra cost including access to repairs infrastructure in the UK from a DJI Approved Repair Centre.

Firmware upgrade and setup support if required.

Data analysis and premium customer support for Heliguy™ customers.

Repair Centre

End of Line - the product and accessories are no longer being produced, new parts will not be available and it will not be supported by future updates.

End of Production – the product has been discontinued and no more will be produced.

End of Availability - sales of this product by DJI are discontinued, but you might still find stock with an enterprise dealer like heliguy™.

End of Development - DJI will not provide software updates unless there is a security issue that needs to be fixed

End of Service - DJI will not provide maintenance or technical support for this product, but you might still find parts and repair services from a DJI repair centre like heliguy™