What factors can lead to an update failure?

  1. The battery level of the aircraft or remote controller is below 20%.

  2. The aircraft or remote controller is powered off during an update. If this happens, restart the aircraft and remote controller, and try again.

  3. The network is disconnected during a firmware download.

  4. Your smartphone interface is switched to other apps during a firmware download.

The aircraft will restart multiple times during an update and automatically power off after completing the update.

Related Questions

Which DJI products are supported by DJI Care Enterprise?
DJI Care Enterprise covers drones, payloads, and a range of accessories.
Online or in-person: Which heliguy™ Drone Maintenance Course is best for me?
Online training provides essential knowledge, gained remotely, while the in-person course involves hands-on tuition with our instructors.
Do I need engineering experience to conduct the Online Drone Maintenance Course?
No. The course is designed for drone operators, not engineers.