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Superior service & technical support
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DJI UK Repair Centre

What we do

  • Repairs by our DJI technical centre
  • Large builds, Heliguy's in-house tech team have worked on over 500 rigs
  • Exclusive 35-point checklist carried out across all builds and repairs
  • Online booking and repair service
  • Customer telephone and email support

Crashed Your Phantom or Inspire?

Phantom Repair
  • Expert DJI model repairs
  • Fast turnaround time
  • Online repair status tracking
  • Warranty transfer available
  • 100% UK-based support
Book a Repair

Why Get Us to Build Your Rig?

Matrice 600 Build
  • Up to four large rigs built per week
  • Dedicated tech team
  • Linked directly to DJI
  • Qualified test pilots
  • Exclusive Heliguy 35-point checklist
Book a Build
Heliguy Builds and Repairs

Builds & Repairs

Heliguy can build numerous large rigs including the DJI Matrice 600, S1000+ and the Freefly Cinestar. We have been building and repairing a wide range of multi-rotors since 2008.

Our tech team is highly experienced with everything from quadcopters to larger drones such as hexacopters or octocopters designed to carry heavier payloads and specialist equipment.

Heliguy's years of crash diagnosis experience means that we deal with all repairs in a timely fashion, working to a rapid turnaround.


Rig Testing

Heliguy employs an exclusive 35-point checklist when working on our builds including:

  • Motor Tests
  • FPV Tests
  • Gimbal Tests
  • Failsafe Setup Tests

We also perform a comprehensive test-flight on every build checking, amongst other criteria, the IOC and FPV range while ensuring that the finished product always meets our impeccable standards.

Heliguy Rig Testing
Heliguy Support Service

Support Service

Our technical support service is available Monday to Friday, from 9am to 5pm. Our average reply time is two hours but if you have an urgent issue, call our office and choose "Technical Department" to speak to our repair team directly.

While this service is primarily for Heliguy customers, if you're looking to book in a repair, we're always happy to help.

Why Choose Heliguy?

Problem Assessment

There are no repair charges until we've assessed the problem, there's no obligation and it may be covered by warranty

Fully insured

All of our work (including soldering) is fully insured

Save postage and insurance fees

Save hundreds on costly postage and insurance fees

Ship lithium polymer batteries

We're permitted to ship lithium polymer batteries

Our Clients

Heliguy supplies unmanned aerial systems to the film and broadcast industry and works closely with clients to customise aircraft for specific needs. We also supply equipment for agricultural surveys, site inspections, search and rescue and security.

New applications for drone technology are emerging almost every day. Unmanned aircraft manufacturers are now working closely with hardware and software developers to come up with even more ingenious use cases. Here at Heliguy, we're part of the conversation, frequently talking to thought leaders about R&D in this exciting and rapidly evolving field.

West Midlands
Northumbria University Newcastle
The University of Warwick
The University of Nottingham
LA Media
Cumbria Police
Mid West Wales Fire Rescue Service
Tyne and Wear Fire Rescue Service
Kent Police
National Grid
Swansea City Football Club
Newcastle Falcons
Sky Futures
Heliguy Crash Cover Heliguy Bronze Crash Cover Heliguy Silver Crash Cover Heliguy Gold Crash Cover


We're committed to maintaining quality

Possession of ISO 9001 demonstrates a commitment to high standards in all areas of your business. To get certification Heliguy underwent a rigorous assessment of its quality management systems for sales, repairs, customer service, staff training, equipment and technical support.

Google Certified Shops

We get our feedback through Hively & Google Certified Shops

Heliguy cares deeply about our relationship with customers. Our dedication to providing unparalleled support for everything drone-related means that we appreciate their feedback. We currently receive this via aggregated services from Hively and Google Certified Shops.

Read Reviews


" Heliguy answered all my questions, gave good advice and met the required deadline. "
- Lynne Youle, BBC

" Excellent technical knowledge and a willingness to help and offer solutions. "
- Eric Ralfe, Sky Futures

" Great feedback and communication from Heliguy, really nice to be kept in the loop even as a new customer. "
- Joel Smith, Travis Perkins